• Reserving a bird:

To reserve a bird, a non-refundable deposit is required. A deposit will guarantee you a bird and must be picked up on an agreeable date. Small birds such as Quakers, Sun Conures, or Green Cheeks require a $150+ deposit. Large birds such as African Greys, Amazons, Cockatoos, Pionus, or Macaws require a $500+ deposit. In addition, rare species or mutations such as Hyacinth Macaw, Black Palm Cockatoo, Blue Eclectus (mutation), or Major Mitchell Cockatoos will require a 50% deposit.

All deposits are non-refundable & non-transferable.

When your bird is reserved with a deposit, we will update you with pictures on our Instagram/Facebook as your baby grows as much as possible. Please contact us by phone or email to reserve your baby and/or confirm availability. Please call or email us if you have any questions.

• Payment Options:

We accept cash, PayPal, Zelle, Cash app, Venmo or any other available payment method. Any transaction fees incurred will be added to the TOTAL sales price. We do NOT sell unweaned babies via PayPal.

Prices of birds are subject to change depending on season and availability.

• All bird(s) should be quarantined. Health Guarantee:

All our babies (weaned or un-weaned) are DISEASE TESTED negative for Polyomavirus (PVD), Avian Borna virus (ABV), Psittacine Beak and Feather Disease (PBFD), and Chlamydia psittaci. We provide paperwork with every bird we sell.

We guarantee that there are no symptoms of disease or parasites at the time of sale and that our birds are completely healthy. This means our birds are free of viral infections, pathogenic bacterial infections, fungal infections, and congenital defects. When a customer purchases a bird(s) from us, we provide our customers with 7 days of health guarantee on birds that are weaned (eating on their own). Within the first 7 days of the purchase, customers are encouraged to take the bird(s) to an avian veterinarian. If an avian veterinarian states that the bird was Unfit for sale (not healthy), a certificate/paperwork must be presented Sunshine parrots within 24 hours of the exam for exchange or full refund of the bird(s).

In addition, any bird(s) taken and hand-fed by customers are not qualified for any guarantee. There are no refund(s), exchanges, or another free bird(s) if a customer is unable to take care of an unweaned bird(s).

If the buyer fails to have the bird(s) examined by an avian veterinarian within a 7-day period after pickup or delivery, then the buyer understands and agrees that the sale is final and there is no guarantee/refund on the bird(s) anymore. All bird(s) are sold AS IS.

Sunshine parrots is not responsible for any vet fees. All bird(s) should be quarantined.

• DNA Sexing:

DNA sexing: $40 per bird.

• Supplies:

Supplies (e.g. food, cages, playgyms, toys etc.) will not be refunded if opened.

• Nail & Wing Trimming:

Nail & Wing trimming service is provided by appointment only. Please call or email us to schedule an appointment. 

Additionally, we trim a bird’s nails and wings prior to him/her going to their new home for free. Each one of our babies is allowed to fledge naturally and fly repeatedly prior to receiving their first wing trimming. If a customer prefers to not have their bird’s wings trimmed, they must let us know at the time of leaving a non-refundable deposit. 

• Local Pickup Policy:

Please bring cash with you on the day of pick up.

We must reserve time for everyday aviary maintenance. As a result, all customers must call or email us the day before the pick-up date to schedule an appointment with us. With our busy schedule, our pick-up date could change (very rarely). Therefore, a customer must set up an appointment with us a day in advance to confirm our meeting schedule for the next day.

• Sales Tax:

Purchases made within the state  will be charged with sales tax.

• Shipping Policy:

We take care of all the flight/shipping arrangements. All you have to do is to pick up your bird at your nearest airport with a Valid I.D. Simple and Safe!

We will coordinate flight times with our customers a few days in advance before the bird is shipped (weather permitting). The customer is supplied with the airline, flight number(s), air waybill number, and flight arrival time prior to departure. It is recommended that the customer arrives at the airport no later than the expected flight arrival time so that your bird is not waiting at the airport for any length of time.

We will contact our customer once again on the day of shipment before the bird’s departure from our aviary. A return call, text, or e-mail to Sunshine parrots letting us know that the bird(s) arrived safely is greatly appreciated.

All sales are final when the birds are shipped. There are no returning birds. We have a 24-hour limit of notification, after delivery of the birds, of any death at the point of delivery, specified on the order. Immediate inspection is necessary to ensure damage didn’t occur during shipping and the birds are alive at delivery. We will replace the dead bird or refund the cost of the bird one time, but not the shipping cost.

Any bird that leaves our aviary must be paid in full before the bird is shipped.

We do NOT offer international shipping to any other country.

Please read our Frequently Asked Questions (FAQs) for more information on our policies.

By visiting our website or purchasing a bird from us, a customer agrees to our terms and conditions. We reserve the right to refuse service and/or to sell to anyone. In addition, we reserve the right to provide any other policy suitable prior to selling a bird(s) if necessary.